Job Title: Systems Engineer -
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Location: AL - Birmingham
The Principal Engineer reports to the IT Infrastructure Manager and will provide ongoing support of all
systems of internal and external hosting environments. Familiar with standard concepts, practices, and
procedures of cloud technology, including Software as Service (SaaS), Platform as Service (PaaS), or
Infrastructure as a Service (IaaS). This candidate will possess depth and understanding of virtualization
Azure management and configurations for IaaS and PaaS.
VMware vSphere and Horizon administration.
Setup, deploy, and perform system administration on Windows servers.
Configure and maintain Windows Group Policies.
Administer user accounts on Active Directory.
Backup and recovery administration.
Virus scanner administration on servers.
Patch management administration on servers.
Update technical documentation.
Assist with maintaining warranty status on all hardware.
Assist with software licensing and keep licensing status current.
Responsible for the help desk, incident response, and change management systems.
Interface with customers to help facilitate client issues.
Maintain and support the training environment.
Evaluate new technologies and recommend future direction.
Assists in establishing requirements, methods, and procedures.
Occasionally work with vendors to implement 3rd party solutions.
Bachelor of Science (BS) in Computer Science, Business or related field preferred or equivalent work
4+ years of relevant IT experience.
Experience with VMware.
Experience with Cloud computing infrastructure and applications.
Strong analytical, problem solving, organizational, and planning skills.
Ability to work effectively with a team of IT professionals.
Must possess excellent written and verbal skills.
Must be proactive, able to work with little or no supervision, detailed oriented and possess a strong work
Must be willing to work evenings and weekends to support maintenance and support on-call rotation duties.
Must have operations experience in a 24x7 environment.
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