Job Title: Sr. Business Analyst -
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Location: TX - Houston
We are currently seeking a PeopleSoft HCM Business Analyst III to consult with
business area leads and analyze issues to generate solutions. With experience in
business, healthcare and technology projects, the candidate who fills this position
will be actively involved in supporting, developing and advancing Houston
Methodistís PeopleSoft HCM application through upgrades, new releases and
optimization implementations. This position requires critical thinking, attention to
detail, and effective communication skills; understands common business analysis
tools and methodologies and is able to apply them to solve problems.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE
INTEGRITY: We are honest and ethical in all we say and do.
COMPASSION: We embrace the whole person including emotional, ethical, physical,
and spiritual needs.
ACCOUNTABILITY: We hold ourselves accountable for all our actions.
RESPECT: We treat every individual as a person of worth, dignity, and value.
EXCELLENCE: We strive to be the best at what we do and a model for others to
Focuses on patient/customer safety
Delivers personalized service using HM Service Standards
Provides for exceptional patient/customer experiences by following our Standards of
Practice of always using Positive Language (AIDET, Managing Up, Key Words)
Intentionally rounds with patients/customers to ensure their needs are being met
Involves patients (customers) in shift/handoff reports by enabling their participation
in their plan of care as applicable to the given job
PRIMARY JOB RESPONSIBILITIES
Duties and Responsibilities are cross-referenced to Houston Methodistís Pillars of
Excellence and will be transferred to the Performance Evaluation.
1.Demonstrates strong knowledge of Project Management Methodologies through
2.Initiates and maintains positive relationships with key customers and co-workers.
3.Acts as a liaison with vendors and participates in vendor or system selections.
4.Supports and evaluates change management efforts on assigned solutions.
5.Provides input into team membersí annual evaluations.
6.Demonstrates leadership and management of assigned projects.
7.Provides training and mentoring for team members through formal and informal
methods, and often performs as a team leader.
Develop and document business case/scope/plan, business/functional requirements;
including specifications for package solutions, and/or software development.
9.Functions in a lead role, as changes and upgrades are implemented, to coordinate
testing and auditing of the process with Information Technology, working out issues
with customers and vendors, making changes and corrections as needed, and
coordinating communication of changes to customers.
1.Demonstrates strong communication skills through active collaboration with the
customers, proactive updates and alerts customers to potential issues.
2.Develops clear messaging to customers and management on plans for issue
resolution, status updates and their effect on the department to customers.
3.Partners with customers and team members to translate business requirements
into viable solutions, identifying potential benefits, and re-engineering workflow
/processes to achieve anticipated benefits.
4.Coordinates discovery, planning or follow up sessions with key customers.
5.Participates in managing and resolving major system outages, disaster
management and change control.
6.Actively seeks opportunities to lead initiatives within the organization.
1.Implements and supports large, complex applications with technical experience in
systems analysis, design, building, testing, and implementation.
2.Partners with the Project Management Office to support all phases of project
3.Proactively coordinates regular status sessions with key customers.
4.Provides guidance to team members and evaluates effectiveness of their work
5.Demonstrates commitment to
6.Participates in monitoring, and meeting SLAs with key customers.
Manage and coordinate IT activities during the Lifecycle of projects
Develop detailed system test plans, execute system test cases and provide issue
tracking and consolidation. Manage a coordinated User Acceptance Test (UAT)
1.Coordinates and provides problem resolution, technical analyses, costs and
resource estimates, work plans, workflow documentation, and progress reports on
2.Identifies solutions to optimize performance of existing systems and gains
customer consensus on instituting changes; institutes changes when approved.
3.Demonstrates effective assignment delegation and evaluation of teamís work effort.
4.Serves as a role model for analysts on team and participates in the development
and growth opportunities for team members.
1.Accountable for fostering an environment that encourages innovation, continuous
improvement and growth.
2.Accountable for consistency as changes in process, tools, and overall practice is
developed, ensuring a focus on continued integration and overall system benefit.
3.Provides innovative support for custom Information Technology needs throughout
This job description is not intended to be all inclusive; the employee will also perform
other reasonably related business/job duties as assigned. Houston Methodist
reserves the right to revise job duties and responsibilities as the need arises.
Bachelorís degree in Computer Science, Programming, Business Administration, or
an equivalent field.
Must have at least 5 to 7 year experience in Business Systems Analysis,
requirement gathering and documentation as well as strong Project Management
The position requires subject matter expertise in PeopleSoft HCM functional areas of
Core HR, Benefits, North American Payroll and Compensation. Experience with
Talent Management is a plus.
Extensive PC software skills and experience; including Microsoft
Word/Excel/Access/ Project, and other database management and reporting
software. Experience using SQL and RDMS.
Requires superior documentation expertise, including experience creating Project
Scope, Business Requirements, Functional and Nonfunctional Requirements,
Background in business process analysis, system requirements, as well as data
modeling and detailed functional design
Background in system test planning and execution (UAT)
Advanced analytical thinking and creative problem solving, (ability to define multiple
approaches to business problems, exposure to business process re-engineering)
Demonstrated experience successfully defining and leading projects.
Demonstrated ability to employ diplomacy and strategic thought leadership to
effectively resolve challenges and lead teams to derive solutions.
Able to work in a fast paced environment and be able to meet tight deadlines.
Exceptional oral and written communication skills.
Strong analytical skills with close attention to detail.
Strong organization and prioritization skills.
Experience with organizational design and change management preferred.
A team player that can foster the best out of her/his teammates.
CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Please add additional knowledge, skills and abilities required to perform the essential
Sufficient proficiency in speaking, reading, and writing the English language
necessary to perform the essential functions of this job, especially with regard to
activities impacting patient or employee safety or security.
Ability to effectively communicate with patients, physicians, family members and co-
workers in a manner consistent with a customer service focus and application of
positive language principles.
Project management experience.
Experience defining problems, collecting data, establishing facts, and drawing valid
Experience effectively presenting ideas to executive management via discussions
Experience resolving conflict as well as managing customer expectations.
Experience completing assignments that are broad in nature, usually requiring
originality and ingenuity. Has appreciable latitude for unreviewed action or decision.
Knowledge of project management tools.
Knowledge of principles, practices, and procedures in this field of specialization.
Exceptional written and verbal communication skills
Solid Microsoft Office skills required
Strong attention to detail
Outstanding analytical and critical thinking skills
Ability to manage multiple priorities
SKILLS AND CERTIFICATIONS [note: bold skills and certification are required]
SQL and RDMS
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